https://csm.nbsupport.com.tw/support/home 2026-01-11T08:02:01+00:00 always 1.0 https://csm.nbsupport.com.tw/support/solutions 2026-01-11T08:02:01+00:00 always 0.8 https://csm.nbsupport.com.tw/support/solutions/154000018527 2026-01-11T08:02:01+00:00 always 0.8 https://csm.nbsupport.com.tw/support/solutions/154000018528 2026-01-11T08:02:01+00:00 always 0.8 https://csm.nbsupport.com.tw/support/solutions/154000018529 2026-01-11T08:02:01+00:00 always 0.8 https://csm.nbsupport.com.tw/support/solutions/154000018530 2026-01-11T08:02:01+00:00 always 0.8 https://csm.nbsupport.com.tw/support/solutions/154000018531 2026-01-11T08:02:01+00:00 always 0.8 https://csm.nbsupport.com.tw/support/solutions/154000018535 2026-01-11T08:02:01+00:00 always 0.8 https://csm.nbsupport.com.tw/support/solutions/154000018536 2026-01-11T08:02:01+00:00 always 0.8 https://csm.nbsupport.com.tw/support/solutions/154000018539 2026-01-11T08:02:01+00:00 always 0.8 https://csm.nbsupport.com.tw/support/solutions/154000018540 2026-01-11T08:02:01+00:00 always 0.8 https://csm.nbsupport.com.tw/support/solutions/154000018541 2026-01-11T08:02:01+00:00 always 0.8 https://csm.nbsupport.com.tw/support/solutions/folders/154000046364 2026-01-11T08:02:01+00:00 always 0.64 https://csm.nbsupport.com.tw/support/solutions/folders/154000046365 2026-01-11T08:02:01+00:00 always 0.64 https://csm.nbsupport.com.tw/support/solutions/folders/154000046366 2026-01-11T08:02:01+00:00 always 0.64 https://csm.nbsupport.com.tw/support/solutions/folders/154000046367 2026-01-11T08:02:01+00:00 always 0.64 https://csm.nbsupport.com.tw/support/solutions/folders/154000046369 2026-01-11T08:02:01+00:00 always 0.64 https://csm.nbsupport.com.tw/support/solutions/folders/154000046377 2026-01-11T08:02:01+00:00 always 0.64 https://csm.nbsupport.com.tw/support/solutions/folders/154000046378 2026-01-11T08:02:01+00:00 always 0.64 https://csm.nbsupport.com.tw/support/solutions/folders/154000046384 2026-01-11T08:02:01+00:00 always 0.64 https://csm.nbsupport.com.tw/support/solutions/folders/154000046385 2026-01-11T08:02:01+00:00 always 0.64 https://csm.nbsupport.com.tw/support/solutions/folders/154000046386 2026-01-11T08:02:01+00:00 always 0.64 https://csm.nbsupport.com.tw/support/solutions/articles/154000010995-如對商品款式、尺寸、顏色不滿意，且未經穿著使用、洗滌時，是否可以退貨- 2023-10-18T15:08:12+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000010997-商品並非品質問題，但已穿著使用、洗滌或遭損壞，是否可以換貨- 2023-10-18T15:08:36+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000010998-購買後，發現商品品質嚴重不良之情形-例如-脫膠、鞋面破損、縫線脫落- 2023-10-18T15:09:23+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000010999-非人為、外力或不當使用所造成的損壞，是否可以換貨- 2023-10-20T11:03:54+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011000-請問換貨一定要回到原先購買的店櫃嗎-還是其它間分店也可以換貨呢- 2023-10-18T15:13:09+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011001-鞋子中底氧化 2023-10-18T15:13:30+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011002-鞋子褪色 2023-10-20T11:05:46+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011003-意外跌倒、受傷，需要客服專人處理 2023-10-25T11:55:55+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011004-第一次穿著新鞋就意外跌倒，反映商品問題 2023-10-20T11:07:26+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011005-下雨天鞋子會滑，下次不敢再穿了- 2023-10-20T11:08:02+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011006-是否提供維修服務- 2023-10-19T07:27:12+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011007-專櫃與經銷銷售的價格不一樣-要求退貨或退差價 2023-10-20T11:08:52+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011037-客服可以幫我查詢-商品型號-哪裡有貨嗎- 2023-11-09T15:28:36+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011038-new-balance-有否生產純素皮鞋- 2023-10-19T08:54:34+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011039-請問緩震、穩定和運動控製型鞋款有什麼分別- 2023-10-19T08:58:02+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011040-什麼是過度內旋或內旋不足- 2023-10-19T09:00:12+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011041-整天都站著工作，應該找怎樣的鞋款- 2023-10-19T08:59:18+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011042-請問如何清潔鞋子- 2023-10-20T13:10:29+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011043-如何知道要訂購什麼尺碼或寬度- 2023-10-19T09:05:30+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011044-new-balance改變了尺碼嗎-發現試穿過的尺碼不適合！ 2023-10-19T09:07:10+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011045-鞋子穿著會發出吱吱聲 2023-10-20T13:10:13+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011046-想了解購買的商品是否為仿冒品- 2023-10-19T09:12:53+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011047-鞋子是否有保固時間- 2023-10-19T09:13:52+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011048-銷售人員回饋單 2023-10-20T11:32:02+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011050-mynb會員計畫入會辦法 2024-01-24T09:04:52+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011051-vip續會辦法 2024-05-22T13:41:16+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011052-vip-禮遇 2024-01-24T09:10:54+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011053-vip生日購物金使用規則 2024-01-29T08:44:07+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011056-現在是nb之友的身份，今天是2023-1-10，請問你們計算我的累積消費達-8000的期間是從什麼時侯開始起算呢- 2023-10-20T11:15:36+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011057-如果我在2-1消費280元並綁定line數位會員，在2-15-單筆消費5000，請問我是否已經成功完成vip資格呢- 2023-10-20T11:15:55+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011058-今天買了這雙英美鞋已經超過-5000，那麼買其他的東西是否就可以開始享有vip折扣呢- 2024-01-29T08:48:21+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011059-去年是vip，但去年年底前沒有完成續會，那麼我現在單筆消費達-5-000，是不是又可重新成為vip了呢- 2024-01-29T08:46:28+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011060-已經是nb-vip了，如果不綁定line會員，就不能續會了嗎- 2024-01-29T12:33:06+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011061-我是2022-5-1升等為vip，並於2023年12-31前-已成功消費滿-3000，但如果我12-31仍未綁定，-請問是否有成功續會呢- 2023-11-07T15:06:19+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011062-我是2023-5-1升等為vip，並於5-1-10-30已成功消費滿3000元，但於2023年10-31才綁定line-數位會員，我需要重新續會嗎- 2024-01-24T09:36:36+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011065-我是在去年達成續會門檻的nb-vip，但去年我並沒綁定nb-line數位會員-那今年我還可享有vip專屬的新品9折優惠嗎- 2024-01-29T12:37:30+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011066-我在去年成為nb-vip，但當下沒有綁定-如果等今年生日月回櫃消費，才來綁定-line數位會員，請問我還可以收到vip生日禮券嗎- 2024-01-29T12:40:11+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011067-我是1月份壽星，在1月同時成為nb的vip，那我會收到生日券嗎-什麼時侯可以使用呢- 2023-10-18T13:36:32+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011068-於12月綁定成為nb之友，1月在門市累積消費滿-8000成為vip，而我是1月份的壽星，請問還是可以收到生日券嗎- 2023-10-18T13:37:39+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011069-我和家人朋友一起累積消費，成為vip，但是留的是其他人的生日，這樣我可以使用生日優惠嗎- 2023-10-20T12:00:33+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011070-我是nb的vip也完成了line綁定，但今天忘記帶手機，可以請店員幫忙查詢後台-讓我使用我的生日優惠嗎- 2024-01-29T08:52:55+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011072-我是nb的vip，也是本月的壽星，有收到生日購物金的電子票券，請問我一定要一次性全部使用完嗎- 2024-01-24T09:50:48+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011074-團購需求 2023-10-20T09:20:02+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011076-如對商品款式、尺寸、顏色不滿意，且未經穿著使用、洗滌時，是否可以退換貨- 2023-10-20T13:08:47+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011077-專櫃與經銷銷售的價格不一樣-要求退貨或退差價 2023-10-20T13:08:33+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011555-哪裡買（店櫃表） 2023-10-26T09:02:08+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011556-售後客服 2026-01-08T15:32:59+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011557-行銷配合 2023-10-20T09:30:30+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000011558-其他業務配合 2023-10-20T10:58:13+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000029497-會員消費記錄 2024-01-24T09:29:13+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000046073-於經銷通路購買後，發現商品品質嚴重不良之情形-例如-脫膠、鞋面破損、縫線脫落- 2023-10-18T15:10:47+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000062475-會員消費累積規則 2024-01-24T09:19:38+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000124520-甚麼是n幣- 2024-01-24T09:00:08+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000165916-請問n幣贈品什麼時候才會有新的品項上架- 2024-07-11T10:37:29+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000165917-請問n幣贈品顯示已兌換完畢，是否會再補貨呢- 2024-07-11T10:39:43+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000165918-請問我是否有成功使用n幣兌換到贈品呢- 2024-07-11T10:40:49+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000165919-我發現我所累積的n幣數量與實際消費金額不相符，請協助確認 2024-07-11T10:41:29+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000165920-我有登記兌換贈品，但卻沒有收到官方帳號通知領取贈品的訊息，請協助確認 2024-07-11T10:42:01+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000165921-為什麼我2023-11-5的消費沒有贈送n幣- 2024-07-11T10:42:44+05:30 always 0.512 https://csm.nbsupport.com.tw/support/solutions/articles/154000165922-為什麼我是vip，消費後卻沒有拿到雙倍的n幣呢- 2024-07-11T10:43:23+05:30 always 0.512